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If you have anything to do with the tech sector and/or spend at least 30 minutes a day online, you’ve likely been hit by a deluge of news, information, invitations and hype about artificial intelligence and specifically generative AI and Large Language Models (LLMs).  

I’m not here to tell you that artificial intelligence is the biggest thing since the iPhone, especially since AI and ML aren’t new technologies. But, I will say that as with most technology, how it’s deployed and what it helps you do, is when things get really interesting. For example, building out very specific use cases for both companies and individuals is on the rise, to say the least.

While we don’t sit around at Synctera thinking about how to “sprinkle some AI” on our platform, we’re scrappy and will use anything we have at our disposal to help us, and our customers, build and succeed. One of the most challenging things that new solution builders face is the wealth of options and optionality on how to structure and solve financial services problems. We have created a great deal of content around this and are always looking for ways to make this easier for our customers to build with us.

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Introducing Synctera.AI (in beta)

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Meet Synctera.AI, it uses a custom Large Language Model (LLM) trained on our public developer and functional information (Synctera Learning Center, developer documentation, OpenAPI spec) to help answer questions about how to build with us as well as a more generic LLM to handle context and conversation dynamics.

Whether you’re trying to learn more about banking-as-a-service and embedded banking and finance, or are already building with Synctera, you can ask specific questions, and get helpful responses without having to click through broad learning sites or wading into API documentation. Both of which you can dive into on our site, if that’s your preference.

You’ve likely asked ChatGPT about yourself and your favorite sports team and tried to trip it up. But what could a chat tool with focus actually help you build? In this case, we hope it helps you learn how to bake in and build out financial services for your customers.

Any time of day or night, and without worrying about your question being “dumb” (which it never is), you can ask Synctera.AI things like:

• How does KYB at Synctera work?
• Show me the code do a KYB in golang?
• Now show me the KYB code in node.js typescript
• How competent are the Synctera engineers? (*wink*)
• How does Synctera match a program to a bank?
• Is Synctera available in Canada?
• How do I set the base currency for a new account template
• How do I tell the status of Synctera?
• How do i work with the /disclosures endpoint?
• How does the Synctera console work?
• Why is Synctera awesome? (HA!)

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A few of those queries are for fun, but most of the questions could save you a few hours of time or unblock you on something you’ve been hammering away on for a few days.

Of course, we’re always here to answer questions, and in no way is a chatbot going to replace the need to talk to actual people…but if you find it handy, then it was worth building. Speaking of which, we’d like to thank our friends at Dulia. They can help you design, customize and Integrate AI assistants effortlessly.

Go ahead, give it a try. If you have any questions or feedback, send us a note at [email protected].